If your Opus One Apps are not playing nice between them, here is a step by step on how to correct common scenarios:
1. Check that your subscriptions are recognized as “Active”. Here is a link on how to check for MacOS and iOS:
To verify that the subscription is activated, please check the following link:
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/DirectAction/manageSubscriptions
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NOTE: Opus One uses your iCloud account to save your subscription information. So please make sure your other devices are using the same iCloud account.
1 – From menu select Store > Become a Pro.
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2 – If you have an active subscription, it should display “Subscribed”.
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– In case you have a subscription, but it says “Subscription Needed”. Please go to Store > Restore Purchases.
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Please go to Opus One > Preferences > Cloud Sync.
Select “Restore from Cloud”.
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In some cases, if you go to the Cloud icon you will see “Cloud is not activated”, please click on “Activate Cloud” until you see “Active”.
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There is also a Wizard that can help you to figure it out the issue. You need to go to the “?” icon.
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